Reference

peci 4d Terms & Conditions

peci 4d Terms & Conditions set out how you open, use and protect your account in Indonesia.

Account stepsWallet recordsPolicy requestsLocal access
peci 4d peci 4d Terms & Conditions
HELP ROUTES

Account Help Through The Cashier Path

A clear contact path matters when a Terms & Conditions question affects login, wallet status or a transaction record.

Policy questions Ask about a clause through the account support route displayed beside the cashier path.
Wallet records For DANA, OVO, GoPay or QRIS disputes, send the payment receipt reference and account…
Account changes Request a correction to your registration details through account help after signing in.
CONTROL DETAILS

Six Controls Behind Policy Requests

The policy is easier to use when you know how we handle account records. We collect only the details needed for registration, verification, payment matching and support handling, then use them for…

Account data

We use your registration details and verified phone number to maintain the account record described in the Terms & Conditions. Keep those details current so policy notices and account checks reach you.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be stored to match a transaction with your account. We do not need your wallet password for that check.

Cookies

Cookies may keep your sign-in session or remember a device preference. You can manage browser settings, but turning them off may interrupt the account path required by these terms.

Account security

Never share your password or verification code through support. If access looks unusual, contact the displayed account channel and follow the verification step before requesting changes.

Retention

We retain policy, account and transaction records for the period needed for support, dispute handling or legal duties. When that period ends, records are removed or made non-identifying where applicable.

Change requests

To request correction, access or deletion, contact us through the account support route with the relevant section and account identifier. We verify ownership before changing or releasing account data.

Terms & Conditions Questions For Your Account

These Terms & Conditions answers address the account steps most often raised before registration. Each response points you back to the written policy, the account route or the record needed for a fair check. If your situation is not covered here, use the support path beside the cashier area and include the clause or transaction reference involved.

They cover account opening, phone verification, permitted access, payment record matching, login security, cookies, data retention, policy changes and support requests. Read the full Terms & Conditions before opening an account so you understand the duties attached to your account.

You may open an account only when access is where local law permits and your registration details can be checked. Use your own phone details, complete the required verification step and keep one consistent account record for payment matching.

The policy treats DANA and QRIS references as transaction records connected to your account. If a wallet status needs checking, provide the receipt reference and account identifier through support; never send a wallet password or verification code.

Yes. Send a correction, access or deletion request through the account support route shown beside the cashier path. We verify account ownership first, then explain whether a record must remain available for dispute handling or legal duties.

Phone verification helps us confirm that the account details belong together before access or account changes are completed. It also supports transaction matching for OVO, GoPay, DANA, QRIS and bank-related records without exposing your private wallet credentials.

We post updated wording on the policy page and identify the date from which it applies. Where practical, we provide notice before a material change affects future account use, so you can read the new terms and contact support with questions.

Contact the support route shown in your account with the relevant clause, account identifier and any payment receipt reference. We can reassess the record using those details, while access remains subject to local law and required verification.